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On Android, there are two ways to open the permission manager. Make sure the options for Microphone and Camera are enabled.

That’ll open ‘Allow WhatsApp to the Access’ window. Open the device Settings app, scroll down till you see WhatsApp, and open it. Check your phone’s Settings and allow the necessary permissions to the app. That could be the reason why audio and video might not be working as expected. You might have denied those permissions while setting up the app for the first time. Allow Necessary Permissions to WhatsAppĪs noted earlier, WhatsApp requires microphone and camera permissions to make video calls successfully. And if it does, connect the phone to your Wi-Fi network’s 5GHz band. For those who own a dual-band router, you should check if your phone supports the 5GHz Wi-Fi band. So, make sure that your phone is connected to a stronger network and your phone shows enough bars for cellular network strength. Also, they consume more data than WhatsApp voice calls. Video calls require a stable network connection to work smoothly. The WhatsApp Beta channel users on Android and iOS should update the respective WhatsApp builds to the latest versions, which carry several bug fixes and performance improvements. Navigate to App Store or the Google Play Store and update the WhatsApp app to the latest version. The video call problems might occur due to an old WhatsApp build on your phone. WhatsApp frequently updates its app on iOS and Android. In this post, we have tried to cover every possibility that leads to WhatsApp video calls failure with solutions.